Improving Businesses with Dynamics 365












About Us

DynamiXRM is a company specialized in Microsoft Dynamics 365 implementations.



Our Mission

"Improving Business with Dynamics 365" is our mission and bringing value to our customer business is our main objective.
 

 

Services


Audit, Consultancy &
Business Analysis

  • We provide expert support during customer’s efforts of identifying the best CRM, or CRM-based solution that needs to be implemented.
  • Audit existing Dynamics CRM implementations in order to optimize them or take into support & maintenance.
  • Perform detailed analysis during the pre-sales and analysis phase in order to document in detail the customer’s needs.
  • Create detailed functional and technical specifications and audit reports.

Developments &
Customizations

  • Starting from the detailed project specifications, use traditional or agile approach, we make things happen by implementing the customer’s requirements
  • Perform standard Dynamics CRM “Point & Click” customizations
  • Implement complex developments
  • Create integration points with the existing solutions from the customer’s ITenvironment

Installation, Support &
Maintenance

  • We perform complete CRM components installations (starting from operating systems, to database and CRM Server) according to Microsoft Best Practices and guides /li>
  • For our delivered projects, and also for customers already having Dynamics CRM implemented, we provide support & maintenance packages for the solution’s operations phase

What We Do


Improving
business
with
Microsoft
Dynamics
365

Our customer and project engagement process rely on the following main steps:

  • Initial discovery discussions with potential customers
  • Helping customers to identify and document the preliminary business needs
  • Auditing the existing software solutions
  • Performing presentations, demos and proof-of-concepts
  • Building proposals (solution architectures, licensing options, timelines)
  • Creating Detailed requirements analysis and documentation (Functional Fit-Gap, Technical Design, Integration Details)
  • Implementation: Customization, Development
  • Installation & Deployment
  • Performing Key-Uses, End-User and Administration training
  • Performing customer acceptance testing
  • Hand-over to the team responsible for support during Operation of the solution


100
%
Dynamics CRM hand-on experience
Versions: 2016, 2015, 2013, 2011, 4.0, 3.0

100
%
Dynamics CRM expertise
8 years +

100
%
Dynamics CRM Exams
12 passed

100
%
Microsoft certifications
16 certifications

Testimonials


"DynamiXRM provides for us support services and has delivered also projects such as version upgrades (Dynamics CRM 2011 to 2016), Existing processes re-design, Integrations and others.

We have found DynamiXRM to be very knowledgeable in regards to Microsoft Dynamics CRM, and very professional in their approach and responses.

DynamiXRM's helped Caretower to better understand and use the new features of the solution.

I would gladly recommend the DynamiXRM team to any other organization, as I believe and I am convinced through our experience that DynamiXRM team can successfully help any organization in the use of CRM.
"
C. N. Co-Founder Caretower LTD
"I recommend Goget365 ECOReport for packaging quantities imported to Romanian market reporting.

GoGet365 EcoReport allows us to maintain packaging database on materials and packaging type: primary/secondary/transport allowing also to get fast the OTRs report and Declaration for Environment Trust.

Using GoGet365 EcoReport solution, De Sylva Company has achieved benefits like increasing work productivity by replacing several manual activities and a 70% reduction of reporting activities time.

I recommend DynamiXRM team for professionalism and fast dispatch.
"
Corina Nita, De Silva Exclusiv
"Inside Cummins Generator Technologies Romania, we applied for DynamiXRM Training Services for Microsoft Dynamics 365 (CRM).

DynamiXRM representatives proved advanced knowledge of CRM modules, both from functional perspective (Marketing – Sales) as technical (IT – Administration and Configuration).

The collaboration was fine – receiving fast responses to our requests.

I recommend DynamiXRM for similar services.
"
Florin Petrescu
IT Manager
Cummins Generator Technologies Romania

Information is Power

Improve your decisions with data.Dynamics 365 helps you
and your employees turn big data into actionable plans.

Global solution,
adapted to your local needs

With individual apps that work brilliantly together
we can tailor a solution to your needs.


Management Team

Catalin Bizadea
Managing Partner
LinkedIn

Gabriel Filip
CTO / Partner
LinkedIn

Olivia Bizadea
Business Development Manager
LinkedIn

DynamiXRM Team

We are a team of professionals each one an expert in his fields.
We are client orientated having in mind always the client activity optimization and quick  remedy of his problems.







Our team covers the following roles:

Dynamics CRM Solutions
Architect

Finds solutions to needs


  • Responsible for the envisioning of the future products / solution to be implemented.
  • Performs initial audits.
  • Provides the hardware and software recommendation.
  • Identifies and documents the integration points.

Project Manager
 

Delivers solutions


  • Responsible and accountable for overall project delivery.
  • Provide project guidance and steering.
  • Deliver project status report.

Business Analyst /
Consultant

Implements standard functionalities


  • Conduct detailed analysis workshops.
  • Create Specification documents.
  • Implement needs using standard functionalities.
  • Test internally and with the customer.

CRM Developer

Implements non-standard requirements


  • Develop complex project requirements using supported languages .
  • Implement interfaces with other systems.
  • Create complex reports.
  • Performs unit testing.

Installation engineer

Install & deploy


  • Performs CRM components installation.
  • Performs CRM developments deployments.
  • Performs CRM maintenance tasks.

Product Manager

Standardize needs into products


  • Responsible for the pre-sales & discovery process.
  • Performs presentations, demos and PoCs.
  • Recommends best CRM licensing scenarios.
  • Standardize business needs into products.

Product


Microsoft Dynamics 365
Modules


  • Microsoft Dynamics 365 is one of the global leaders in Customer Relationship Management (CRM) and Sales Force Automation (SFA) domains
  • Marketing: managing the entire Marketing process used to capture and generate Leads, using marketing campaigns executed by various channels: email, phone-calls, meetings, others.
  • Sales: executing the sales process from opportunity stage, continuing with quotes and order generation ending with invoicing for the products or services sold.
  • Service: managing the post-sales relationship with the customers using warranty or support contracts based in number of incidents / cases or duration of the service interventions.

Microsoft Dynamics 365
Portals


Using this capabilities, the Microsoft Dynamics CRM customers can leverage their investments in the CRM product in order to respond fast and easy to emerging needs for portals in their organization, in scenarios like

  • Lead Capture from Public Website and automatic insert into CRM
  • Self-Service Support Portals – where customers from CRM can create, update and close support-related incidents / tickets.
  • Self-Service Customer Portals –where customers from CRM can consult and update their own data from CRM.
  • Self-Service Supplier Portals – Self-Service Supplier Portals – where suppliers can get involved into the acquisition process, as defined in CRM.

Microsoft Dynamics 365
Addons


From our experience, some of the standard functionalities in CRM can be optimized (number of clicks reduced) by the use of specialized Dynamics CRM Addons for areas like:

  • Document generation from CRM according to templates: Easily generation of standardized documents for Offers, Contracts, Installation Instructions by the use of using predefined Word templates, that can be maintained and updated by the CRM users themselves.
  • Graphical Display of service activities: Ability to display in the same Calendar of the available activities for CRM users and organizing them by CRM groups

DynamiXRM ECOReport
Packaging Waste Reporting Tool



According with Romanian low (Order no.794/2012 regarding packaging waste reporting importing companies have to keep evidence an report the quantities of packaging waste. This DynamiXRM original solution allows to:

  • manage packaging catalog
  • manage product catalog
  • import invoices
  • packaging waste inventories